Last updated: 17 August 2026
By creating an account on ReviewPilot AI ("the Service") you agree to these terms.
The Service connects to your Google Business Profile and uses artificial intelligence to draft and, where you enable it, automatically publish replies to customer reviews on your behalf. You are responsible for the content posted to your business profiles, including AI-generated replies you approve or allow to be posted automatically. Review AI output settings carefully before enabling automatic posting.
Paid plans are billed monthly per business listing through Stripe. New subscriptions may include a free trial; a valid payment method is required to start a trial and your card is charged when the trial ends unless you cancel before then. You can cancel anytime from your dashboard; your subscription remains active until the end of the current trial or billing period, after which it will not renew. Fees already paid are non-refundable except where required by law.
You may only connect business profiles you are authorised to manage. You may not use the Service to post deceptive, unlawful or abusive content.
The Service depends on third-party APIs (Google, OpenAI, Stripe) and is provided "as is" without warranties. To the maximum extent permitted by law, our liability is limited to the fees you paid in the last 3 months.
You may delete your account at any time from the Account page. We may suspend accounts that violate these terms.